Privacy Policy

Privacy Policy Statement
Citizens Online is committed to ensuring the best standards of practice in all its activities. Visitors to Fix the Web website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998.

Information Collected
Citizens Online does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period, but it is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website.
Visitors interested in Citizens Online can provide contact details via a fill-in form. Visitors cannot be contacted unless such information is given. Visitors are also invited to give additional information for use in the web fixing process.

Use of Information
The information collected will be used to contact you with further details of Fix the Web project. Reporters of website issues can opt to make their contact details visible to volunteers. If this is in any way abused we will take the matter seriously and deal with it.
You can inform the site and coordinator at any time if you no longer require such information to be visible.

Data Security
Citizens Online takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. Citizens Online has a strict internal security policy with which members of staff must comply as a condition of employment and no external access to the system is permitted. Citizens Online continually reviews and up-dates its security procedures as new technologies become available and new activities are introduced.

Any third parties (volunteers) to whom information is transferred are made aware of these security practices and are also required to take reasonable precautions to protect the transferred information. We will not share your data other than with the purpose of supporting Fix the Web Activities.

Integrity of Data
Citizens Online takes all reasonable measures to ensure that the information it holds is accurate. In particular it uses reliable collection methods and destroys or converts to an anonymous form any out-of-date data. Individuals may request details of all personal information held by Citizens Online so as to contest inaccurate or incomplete data, verify the information and have it corrected it as appropriate.

Enforcement
Any queries relating to Citizens Online collection or use of personal information should be addressed to Citizens Online, 1 Stratford Court, Stratford Road, Stroud, GL5 4AQ